Commercial Support
Our commercial services are categorised as follows:
We help you maintain your machines so that they are working as fast and as efficiently as possible. Although we prefer to regularly maintain your machines we are available on an ad-hoc basis to sort out problems on a call out basis. Our regular customers can be dealt with on a remote basis where possible to save call out and travelling charges.
Ad Hoc
you can call on us to repair a specific fault within your system whenever you need us. This is charged at £45 per hour and there is a £10 call out fee.
Prepaid
You can buy our services on account starting with a block of 5 hours on site and 5 hours remote assistance. This gives you a discounted rate of £40 per hour and can be topped up at any time in 5 hour blocks. This service also gains an immediate response from us when you call on it.
Our services include:
- Virus removal
- New equipment installation
- Network survey and tune up
- Security evaluation
- Data back up and retrieval
- E-mail and web issues
- General repairs and house keeping
- Off site back up
- Remote workier systems
